How to Request Account Deletion
To request permanent deletion of your Jayanita or DecoWindow account and associated personal data, please email systems@jayanita.com.
Email subject: Account Deletion Request
Please include:
Your username — if you use an email address or mobile number as your username, provide that identifier.
The app or service name associated with the account.
A clear statement that you wish to delete your account and its associated personal data.
Where possible, send the request from the email address registered to your account.
We will verify account ownership before processing the deletion request. If you no longer have access to your registered email address or mobile number, please mention this so we can arrange appropriate verification.
You can submit your request without reinstalling the app or completing a web form. You do not need to provide a reason for deletion.
Please do not include passwords, one-time verification codes, or payment-card details in your email.
We will process your verified request within the timeframe stated in this policy and confirm when deletion is complete. Any information retained to meet applicable legal requirements will be handled as described in the data retention section.